Fly Concorde

Privacy Policy & Terms

Effective Date: January 1, 2025

Introduction

This Privacy Policy describes how we collect, use, protect, and share personal information of users ("you", "user") who visit our website https://www.fly-concord.com. We are committed to respecting your privacy and protecting your personal data, whether you are located in the United States, the European Union, or any other global jurisdiction.

By using our Site, you agree to the terms and conditions of this Privacy Policy. Please read this document carefully.

1. Information We Collect

We collect the following types of personal information:

  • Identifying Information: Name, email address, phone number (if provided).

  • Usage Data: Data about your browsing behavior, such as IP address, device type, operating system, browser type, pages visited, and duration of visit.

2. How We Use the Information Collected

We use the collected data for the following purposes:

  • To provide, improve, and personalize our Site and services.

  • To send marketing emails, updates, offers, and communications about our services (with your consent).

  • To respond to user inquiries and provide support.

  • To comply with legal and regulatory obligations.

3. Consent for Promotional Emails (CAN-SPAM Act and GDPR)

If you provide us with your email address, you consent to receiving promotional communications from us. Every email we send will include an option to unsubscribe (opt-out), allowing you to stop receiving promotional emails at any time.

  • CAN-SPAM Act (United States): We comply with the CAN-SPAM Act, which requires providing users with an easy way to opt-out and a valid physical address in promotional emails.

  • GDPR (European Union and other jurisdictions): Under the GDPR, we obtain your explicit consent before sending promotional emails. Consent is given separately for each purpose (e.g., one box for receiving newsletters and another for other purposes), and you can withdraw your consent at any time.

4. Legal Basis for Data Processing (GDPR)

Data processing is based on the following legal grounds, as required by the GDPR:

  • Consent: When we collect your consent to send promotional communications via email.

  • Contract: When data is necessary for the performance of a contract (e.g., to provide requested services).

  • Legal Obligation: When we are required to process your data to comply with legal obligations.

5. Sharing Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your information with the following parties:

  • Service Providers: With partners who assist in managing the Site and sending communications, such as email marketing platforms.

  • Legal Requirements: When required by law or to protect our legal rights.

If your data is transferred outside the European Union (e.g., to the United States or other countries), we ensure that adequate measures are in place to protect it in accordance with the GDPR.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, alteration, or disclosure. However, no method of data transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.

7. User Rights (GDPR and Other Jurisdictions)

In accordance with the GDPR and other privacy laws, you have the right to:

  • Access your personal data that we collect.

  • Rectify or update your personal data.

  • Request deletion of your personal data (right to be forgotten).

  • Object to the processing of your data for legitimate reasons.

  • Restrict the processing of your data.

  • Withdraw consent at any time (without affecting the legality of processing based on consent before withdrawal).

To exercise these rights, you can contact us at the email address provided below.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by applicable laws.

9. Cookies

Our Site uses cookies to enhance user experience and collect information about your browsing behavior. You can choose to accept or decline cookies when visiting our Site. If you do not want cookies to be stored on your device, you can adjust your browser settings.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect legal, regulatory, or operational changes. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly.

11. Contact Us

If you have any questions regarding this Privacy Policy or if you wish to exercise your rights regarding your personal data, please contact us at the following email address:

Contact Email: drchurcill@ fly-concorde.com

Concorde Corp UBI Number: 605 613 167

701, Fifth Avenue, Seattle, Washington, 98104, United States